In the post-match interview after England’s historic penalty shootout victory against Columbia in the World Cup, Gareth Southgate and Jordan Pickford both spoke about “owning the process ”. But what exactly does this mean? And why was it the […]

CASE STUDY – After we created a bespoke workflow database for a professional legal services company, they were able to convert more enquiries into clients. Customer We helped a law firm which offers a full range of legal services, including […]

CASE STUDY – A simple questionnaire was all it took for an HR company to significantly improve their productivity. Customer We carried out a Productivity Health Check for an HR company which was responsible for onboarding new employees on behalf of […]

Being an entrepreneur and running your own business can be hard work. Really hard work. It can also stressful, exhausting and sometimes even incredibly rewarding. Our proven 3-step process will help you grow your business, boost your profitability and optimise […]

The average small business owner will log into about five different business systems every day, for managing their regular tasks. How many do you use? In this blog post I will share some of my favourite small business apps and […]

CASE STUDY:  How one property manager discovered the ultimate growth formula. Customer Wendy Clarke owns and runs The Rent Guarantee Company in Harlow. They work with letting agents, landlords and councils, offering a wide range of fully managed and self-contained […]

In a recent blog post, I talked about how many business owners discover that they only use 20% of their software and tools to do 80% of the work. But why is it that we end up with tools that […]

I often meet proud business owners who have built their businesses on a shoestring. They started small, and then grew gradually into a more stable, established presence in their market. But as much as I love hearing stories of these […]

The dangers of using off-the-shelf tools We all want to become more productive. And for many of us, this means adopting off-the-shelf tools to help us work smarter and faster. This could be software, workflow applications, collaboration systems and databases. […]

“How busy are you?” This is a question you probably get asked from time to time. People ask this to gauge whether business is good, if there’s time for a chat, or what your stress levels are like. Most of us tend to do a quick check-in with […]

    As a small business owner, you may get to the point where you are fed up with doing everything yourself. You feel overwhelmed. There’s just too much to do! You decide to find someone who can shoulder some of the workload, but that’s typically when you discover how challenging […]

  William S. Burroughs once wrote “When you stop growing you start dying.” Although this may sound a bit harsh, it is often true in life as well as in business. An organisation that isn’t actively working towards growth will […]

5 reasons why you need systemisation When was the last time you experienced business déjà vu? Most of us have tasks in our daily operations that we return to again and again – each time thinking “there must be a […]

One question I often get from business owners is “What’s the best app for systemising my business?” The question itself is very frustrating to hear, because it’s typically rooted in a basic misunderstanding around what systemisation really is. If an […]

Tis the season to systemise your business and create those efficiencies If we look around us in nature, the world is constantly shifting. It’s obvious how the seasons change, as summer fades into a chilly, rainy autumn. But what about […]